Updated: February 2026
Thompson Electrical (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your information.
Information We Collect
We may collect personal information when you contact us, request service, request an estimate, schedule a consultation, or submit information through our website. This may include:
• Name
• Phone number
• Email address
• Service address (if provided)
• Project details or messages you submit
We may also collect limited technical information such as IP address, browser type, device information, and pages visited.
How We Use Your Information
We use your information to:
• Respond to inquiries and requests
• Provide electrical services and estimates
• Schedule appointments and consultations
• Communicate with you by phone, email, or text message
• Improve customer service and website functionality
• Maintain internal business records
Text Messaging (SMS)
If you provide your phone number and opt in, Thompson Electrical may send SMS messages related to our electrical services, including:
• Appointment confirmations
• Service reminders
• Technician arrival updates
• Job status notifications
• Customer support communications
• Occasional promotional or special offer messages related to electrical services
Message and data rates may apply. Messaging frequency may vary. You may reply STOP at any time to opt out. You may reply HELP for assistance.
No mobile opt-in or text message consent will be shared with third parties or affiliates for marketing purposes.
Sharing of Information
We do not sell or rent your personal information.
No mobile opt-in or text message consent will be shared with third parties or affiliates.
Cookies and Analytics
Our website may use cookies or analytics tools to improve functionality and analyze traffic.
Data Security
We take reasonable measures to protect your information, but no method of transmission over the internet is completely secure.
Your Choices
You may request access, correction, or deletion of your personal information, subject to applicable laws.
You may opt out of SMS messages at any time by replying STOP.
Contact Information
Thompson Electrical
417 Forest Street, Suite 190
Kalamazoo, MI 49001
Phone: 269-205-3530
Email: info@thomelec.com